The staff at the Premier Restoration office in Maui has always provided immediate help to extract water during unexpected roof and water leak and takes steps to mitigate fungal growth. The staff is very detailed oriented, providing s a comprehensive overview of the work they performed with photos that helps in case an insurance claim is made. I am always pleased with the service Premier Restoration Hawaii provides.
I've worked in the Property Management field for over 15 years and have never worked with this company before so I decided to just give it a try and WOW! I was so impressed with the staff for their professionalism, prompt service, aloha friendliness, and they really take care in their jobs and customers. From the initial phone call to the first person who arrived on property. There was an employee from Maui named Nick and his buddy that were awesome too. They listen to your concerns and have the best attitude. It's not easy dealing sometimes with residents who constantly complain and difficult to deal with. They spoke to our residents and made them actually feel happy after having to deal with a difficult bad leak issue. I definitely recommend them and will continue to use them from now on.
I would highly recommend Premiere Restoration. A few months ago, I had water damage in my 2 bathroom ceilings from my neighbor above me. Premiere Restoration came out and accessed the situation, gave a fair bid to remove the damage and replace with new materials. They did such a fantastic job. Their workmanship was beautiful and their staff and workers were extremely professional.
I recommend Premier without any reservation. They arrived when I experienced water damage and immediately started first class removal of all damage. The staff was professional, careful, and respectful of the premise at all times during the process. The restoration was accomplished in the same manner to meet my schedule and expectations. We had just completed a total renovation and my wife and I wanted everything perfect and new. My experience was positive at all times. The staff provided continual progress reports and most importantly made my wife comfortable during a time of stress. Extremely pleased with the quality of workmanship. I highly recommend Premier.
Premier Restoration of Hawaii saved us! They provided super professional and high quality service dealing with the damage caused by a large sewage leak which flooded our basement, damaged floors, carpet and dry wall. Came out right away, and did a huge amount of work in a short amount of time. Very knowledgeable and friendly staff, super helpful in answering all of our questions. Could not have asked for a better experience in our time of need....HIGHLY recommend them. 5 Stars all the way!
To the good folks at Premier Restoration - I recently had a nasty fungus growing in the wall of a storeroom in my house. It now is no more. This morning Randy and Jeff from Premier Restoration came by to remove it and got rid of it just in time to keep it from infecting my house. They did a thoroughly professional job quickly and with fine island spirit and left a spotless job site. They know their business! Mahalo, guys.
We had a water leak late in the evening. I was surprised how quickly they responded…Within an hour and with a truck full of gear/supplies!!!! Very professional crew with daily follow up and contact until all of the units were fully restored. Would definitely recommend and use again.
I'm the resident manager for Honokowai East. The breeze way of my building had severe water damage due to water leaking from above Premier restoration did a fantastic job of removing the damaged drywall replacing it with new drywall tape texture paint all in a matter of 2 days I was very impressed by their professionalism and timely manner to which the job was completed.
Brent Bennett and his mold removal team did a tremendous job removing the mold from our association house in Ocean Point. The house had been abandoned for some years with water leaking inside and mold everywhere. Brent's team came in and removed a lot of wet moldy material and then did an excellent job on cleaning, removing the mold and treating the entire house making the house mold free. Brent's team was very professional and new exactly what they had to do. One of the supervisors, J P, was exceptional. A job well done.
The entire team at Premier Restoration Hawaii as been exceptionally professional from start to finish. They were very quick to respond to our emergency, and very knowledgeable of what they were doing. What I really appreciated was how they made a detailed inventory log while they relocated a tenant to another unit, so that all of the tenants items that were cleaned and moved were personally accounted for. Really makes my job easier to show to the tenant that no corners were cut. Definitely will use them again as needed.
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