57 reviews

Condo Water Damage Restoration

I cannot tell you how pleased I am with the service and Work that Premier Restoration has done On my Condo unit in Lahaina. They were very efficient as far as looking over the job setting setting things up going in to do the mitigation on the walls that were damaged by water sprinkler. They Stripped out the whole carpet, damaged drywall’s clean and sanitized the condo unit removing all mold. The service was impeccable as they return to clean the condo from a few things that were left behind. The service was wonderful and the girls in the office made sure that all my needs were met I would highly recommend this company to anyone who needs any kind of restoration service in their homes or condos. They definitely live up to the name of their company!!! Thank you for serving me.

Premier Restoration Hawaii

Thank you so much for the kind words regarding our Maui team's work in your condo! We are so happy to hear that you were so pleased with the process and enjoyed our staff. Aloha!

Outstanding Service

Experienced excellent and prompt emergency service from Tavita and Neil on Kauai. Very Professional, punctual, thorough and explained everything, experienced, knowledgeable and great to work with. They are the best. Would highly recommend.

Premier Restoration Hawaii

Hi Teresa, We are so glad to hear that you enjoyed working with our Kauai team! Thank you so much for taking the time to provide us feedback and for the recommendation as well. Aloha!

Premier gets my recommendation!

Many thanks to Shaun Powers, Joshua Tappero, Mahvan and all the others that worked on my project. You all did a great job and I am totally satisfied with the finished product.  You guys are very pleasant to work with.  Premier is special because they have employees like you.  I would not hesitate to use Premier again.

Premier Restoration Hawaii

Aloha Daryl, thank you for choosing Premier Restoration Hawaii for the recent service in your home. We are so glad to hear that you enjoyed working with our Big Island Team!

Beautiful Job

The restorers did a beautiful job and were easy and pleasant to work with. Thank you all so much!

Premier Restoration Hawaii

Thank you so much for leaving a review of our service, Anne ! It was a pleasure working with you as well.

Great Workers!

Workers are great! They know what they're doing. They are good.

Exceptional work from a great team

The mitigation team assigned to our home was very professional and neat, communicated well, and did a very good job in remedying our water damage. They were also very friendly and answered our concerns. We also commend Kyle, Tiem and Lala for their exceptional work.

Premier Restoration Hawaii

Thank you so much for taking the time to leave such kind words regarding our mitigation team's response in your home. We are so happy you enjoyed working with them.

Courteous and Careful Work

TM and Crew were very attentive to doing careful work. They were very courteous and always kept me informed of what they were doing.

Premier Restoration Hawaii

Hi Jan! Thank you for the great review. We are happy to hear you enjoyed working with TM and the rest of our mitigation team.

Outstanding Service from a Professional Team

Premier has been amazing from start to finish - from scheduling an appointment (Aulia) to the assessment (Randy) to the estimates (Krystle) to billing (Naomi) to the water mitigation (Kevin, Ray, Makana and the crew) to the floor samples (Brandon) to the reconstruction (Mark and John)....This company is on point! Throughout the entire process, i was kept in the loop; they took the time to explain what to expect every step of the way down to time frames which was greatly appreciated. I can honestly say that Premier made a very stressful situation much more bearable. they took care of everything including keeping in touch with the Insurance adjuster and providing him with the required documents. The service received from this company was exceptional from beginning to end. The professionalism, efficiency, integrity, punctuality, responsiveness and willingness to accommodate exceeded my expectations. And to top it off, the quality of work is outstanding. I am extremely impressed with the way this company operates and the fantastic job they did. The results were awesome! Thank you so much! I highly recommend Premier.

Premier Restoration Hawaii

Wow, Traci! Thank you so much for leaving us such a great review of our Maui team who you worked with. We are so sorry you had to experience a water damage home disaster but we're happy we were able to support from beginning to end.

Superb work and great communication

The demolition work was superb. Nick and his coworker were extremely professional and very good at communicating with me. The job has been very well done and i could be more satisfied. Kevin, Aj, Krystal, Also wonderful!

Premier Restoration Hawaii

Hi Juanita! So happy to hear you were so satisfied with our Maui team's response in your home. Thank you for taking the time to share your story. Aloha.

Ili from Mitigation Team is Outstanding!

Ili (from Mitigation team) is a very kind person. He understood my concerns. He is polite and does his job very good. He even cleans the area when he is done setting the drying machines. I hope and pray I dont flood anymore but if it happens again, please send Ili! Premier is very lucky to have Ili.

Premier Restoration Hawaii

HI Norma, Thank you for leaving your review of our service and specifically for highlighting Ili from Mitigation's excellent work in your home- like you mentioned, we really are lucky to have him on our team! So happy that we could help you following the flood that occurred in your home and we too...

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Average rating based on 57 customer reviews
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Oahu Premier Restoration Hawaii

  • 2815 Kaihikapu Street, Unit 104 Honolulu, HI 96819
  • (808) 201-2140