Both were friendly and helpful, arrived quickly and started drying things up right away. Checked on progress of drying daily.
Mahalo to Jeryvie, Mike, TM, Losi, and John for a job well done! From Jeryvie who took my call to Mike who came right away to inspect the damage and the other guys who came soon after to set up the drying equipment, following up with the process to make sure our walls and carpet were dry, I felt very reassured that I was in good hands! All were very friendly, professional, and efficient! Losi, John, and TM even went out of their way to move a glass display case away from the wall and moved it back to its original place with much care. I highly recommend using this company! Five stars!
From my original examination of storm damages, with Randy, to the final cleaning, after completion, with Mark and Brandon, my expectations were met with greater satisfaction than I expected! We're tickled!!! Mark and Brandon went above and beyond to satisfy the Mrs. and succeeded in her 180 degree change of heart, when she viewed the finished job(s). I have a background in home construction and can't say enough about Mark and Brandon's abilities to deliver a superb restoration! Thank you, ever so much, for taking such good care of me, my family and our home! Thank you too, to Premier's office staff and manager(s), who provided EXCELLENT estimate documents and scheduling of the job costs/payment. Anyone who has to suffer storm related damages to their home would do VERY WELL to choose Premier to return there home to better than it was, before the loss! Thanks, everyone!!!
Darin and James were awesome. They do excellent work and are very knowledgeable. Highly recommended.
After my newly built house flooded, I was so grateful to Premier Restoration to help me through the whole process. From beginning to end, from the office crew to the work crews, the whole team was professional, punctual, communicative and courteous. With their expertise, they helped make a stressful situation manageable. Nick was amazing in helping with the drying and removal process, and Mark, Brandon C, and James restored my house back into tip-top shape. Looks like new again, so happy! Thanks so much to everyone!
Darin and James did the dry wall and painting after the demolition was done. They were professional, courteous, and gave plenty of Aloha. They finished the job quickly and smoothly. They were even good with my dog!
Joshua Tappero was the main contact for the project and he was very helpful in helping my with fixing the second floor of my parents due to water damage. His team went beyond in fixing what we didn't even was damaged. My parents have communication problems due to english is not the primary language and Joshua always informs me first and relay the messages to my parents before they start doing the work. Would definitely recommend Premiere Restoration Hawaii
I thank you!, Josh, Kekoa, Dillon for restoration and flexible attitude for our restoration work. I proposed to put natural stone tile from front door entrance area. Josh agreed and adjusted cost. My mitigation on the walls floors in master closet/hall way that were damaged by water leak from the bathtub. They Stripped out the engineered wood floor, damaged drywall’s clean and sanitized master closet , removing all mold/rust and affected steel (steel home). Lindsey answered all my questions professionally, and payment (credit card) was easy too. I would highly recommend this company to anyone who needs any restoration service in their homes. Big Island Hawaii
Premiere Restoration has done an outstanding job in my home's restoration, from remediation to reconstruction Josh and his team were very easy to communicate with during the entire process. Aloha.
I cannot tell you how pleased I am with the service and Work that Premier Restoration has done On my Condo unit in Lahaina. They were very efficient as far as looking over the job setting setting things up going in to do the mitigation on the walls that were damaged by water sprinkler. They Stripped out the whole carpet, damaged drywall’s clean and sanitized the condo unit removing all mold. The service was impeccable as they return to clean the condo from a few things that were left behind. The service was wonderful and the girls in the office made sure that all my needs were met I would highly recommend this company to anyone who needs any kind of restoration service in their homes or condos. They definitely live up to the name of their company!!! Thank you for serving me.
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