Would you know what to do in the event of a flood or water damage in your home? We spoke to Kainoa Carlson of HI Now, the interview segment of Hawaii News Now's morning show, this past week to answer this question.  General Manager of our Oahu Operation, Marlone Madamba and  General Manage...

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Why can’t I just dry this myself? Do I really need to hire a professional to clean up water damage? Our answer to these very reasonable questions is based on the truly significant amount of damage that not a lot of water can have on your home and the fact that the actual damage caused is often not...

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 When it comes to water damaged wood floors, immediate response from a professional property damage restoration team is crucial to saving them.  Because of the cellulose fibers in wood flooring, the water is absorbed quickly into the wood base boards; this is why while the wood f...

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Not all flood water is the same.  The proper protocol for flood response varies depending on the category of water present. The categories of water refer to the level of contamination of the water considering its originating source and quality after it comes into contact with building materials...

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Water damage is one of the most common causes of homeowner’s insurance claims yet it's also something we tend not to know a lot about unless we've personally experienced a water loss event ourselves.  With over 18 years of providing emergency water damage response, Premier Restoration Hawaii ha...

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While hardwood flooring is an aesthetically beautiful design choice in your home, they are notoriously difficult to dry if affected by a flood or water damage. Even if you think the wood floors LOOK dry after using a bunch of towels to sop up the excess water, the wood can still buckle later. ...

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This is a question we are often asked at our call center before we ever send technicians out. Bottom line is that even in emergency situation, many people are still concerned about costs and rightfully so. Just to get a single family home safe and dry following a devastating flood costs on average...

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Flooding is the #1 Natural Disaster, yet only a small number of homeowners are covered by flood insurance. Unless your home is located in a zoned floodplain, you aren’t required to purchase flood insurance with your homeowners insurance policy which results in only about 18% of homeowners carrying f...

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Home disasters happen when you least expect it.  If you live in Maui and were in the middle of your Christmas shopping yesterday only to find that your home was affected by the record rainfall in Kahului, we’ve got some tips on what to do in the first 24 hours following a flood. Flood disaste...

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By Charlie Ogden With 30 years in the business of emergency water extraction, Charlie Ogden has seen it all.  Here is Charlie's thorough guide on water leaks from what to expect and how to select a legitimate water extraction company. One of the most dreaded situations for a building manager is...

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